Education

Mycroft is delivering state-of-the-art identity management implementations specific to the needs of higher education.

The higher education vertical has emerged as a business area with a tremendous focus on security at every level, and it boasts certain processes that are consistent across the market, but unique to this style enterprise.

There are applications that are repeatedly found in higher education institutions (Banner, Kronos, Blackboard) and workflows that are identified time and time again (Account Claiming, Multiple Affiliations, Student to Faculty Transfer).

Mycroft has developed Identity Management solution for higher education that leverages best practices, lessons learned, and commercially available software, so that higher education clients can achieve their goals in the most efficient way possible. Mycroft has created configurations, enhancements and additions to commercial products that are specific to the needs of our higher education clients. A higher education Solution from Mycroft gets functionality out of the box much more quickly, and gets through a "Phase I" implementation in nearly half the time of a traditional project.

The themes are consistent: repeatability is key! We learn from our experience, which is extensive. And we carry that experience forward, so that each individual implementation is not a "work of art," but rather an implementation that combines the best of lessons learned, with the nuances of a particular client's environment. It's not "plug and play," but it is smoother and easier, and tuned to speak the language of higher education clients.

Our solution is vendor independent, and can be tailored to our specific needs, without compromising the commitment to efficiency and repeatability.


Client Description:

This Aeronautical University, the world's largest, fully accredited university specializes in aviation and aerospace, and offers more than 30 degree programs in its colleges of Arts and Sciences, Aviation, Business, and Engineering. The university educates more than 34,000 students annually in undergraduate and graduate programs at residential campuses. Through the Worldwide Campus at more than 130 centers in the United States, Europe, Canada, and the Middle East, and through online learning.

Mycroft Enterprise I/T Solutions Approach:

  • Implemented Oracle Identity and Access Management Suite to improve service and accelerate business processes, while enforcing tighter, automated access and management controls around sensitive data
  • Reduced the account provisioning time from 24-26 hours to just 30-45 minutes
  • Created an Oracle-based identity system with Oracle Internet Directory, providing self-service for students, employees, faculty, and contractors – including military partners

Results:

  • Eliminated the need for users to log-in multiple times, delivering easy-to-access, customized interfaces for diverse users
  • Decreased the number of helpdesk calls – subsequently support costs
  • No students / faculty or staff were disrupted during implementation

Client Description:

Whether you need new job skills, a new career, are entering college for the first time, or looking for a first career, this Community College can help move you into a profession that fits your lifestyle and career aspirations. A variety of certificate and associate degree programs are available to you in areas from kinesiology, office administration and computer-aided drafting to foreign languages, automotive technology and architecture. Transfer programs are also available if you choose to begin your undergraduate work at LCC and complete bachelor degree studies at another college.

Mycroft Identity Management Solutions Approach:

  • Oracle Identity Management Implementation Services
  • Oracle UI Framework Implementation
  • Support Services

Results:

  • Reduced the number of manual steps in the identity management process
  • Benefited from a solution that could be integrated with their Banner ERP System
  • Automatically provision several downstream systems

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